Contact
CUSTOMER SERVICE
CUSTOMER SERVICE
contact@skinvibe.eu
general inquiries
RMA@itrg.pl
product service
+48 690 287 784
phone
Monday – Friday: 9:00 AM – 5:00 PM CET
Frequently Asked Questions
Orders are processed within 1–2 business days. Delivery across Europe typically takes 2–7 business days depending on your location. You'll receive a tracking link by email once your order ships.
We offer tracked courier delivery across Europe. Shipping starts at €4.99 and is free on orders over €100. Delivery: 2–4 days for Germany, Austria, Benelux and Central Europe; 3–5 days for France, Spain and Italy; 3–7 days for Nordics, Baltics and other destinations.
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Klarna, iDEAL, Bancontact, and MobilePay.
Absolutely! Our products make a perfect gift for any occasion — birthday, holidays, or just because. We guarantee it will exceed expectations!
A tracking link will be sent to your email once the order is dispatched, typically within 1–2 business days.
A receipt is sent to your email after placing your order. For a VAT invoice, enter your VAT number during checkout.
You have 30 days from the date of delivery to return any product.
